Error message: "You need to run SplashID version 2.59 to upgrade your old data; then you can run version 3.32."
Do not install version 2.59, it will cause you to lose your SplashID data. The error message appears when you install version 3.x over 4.x, which you generally should not do. Version 3.x is trying to find its data, but cannot open SplashID 4.x version's data, thus it shows this error message.
To get your SplashID data back:
1. Reinstall SplashID 4.x
2. HotSync after reinstalling and then run SplashID on the PDA, and see if it works fine this time and shows your data.
3. If it does show your data, and SplashID Desktop on the PC does not, change the SplashID conduit to "Handheld overwrites Desktop" for one sync, and HotSync again. This copies all SplashID data from the PDA to the PC.
4. Run SplashID Desktop 4.x and see if it shows your data from the PDA.
Note: If you don't have a SplashID 4.x registration code, you will need to upgrade for $10.
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Although I am quite good at getting things done, I can never remember what and when I have done something. Hopefully this blog will help.
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